The Vandiver Comfort Club
Three maintenance memberships, month-to-month, cancelled with a phone call. It is a maintenance membership and not a warranty: it does not pay for parts or for replacement equipment.
Three plans
Silver
$16 / month
Month-to-month. Cancel anytime. This is a maintenance membership — not a warranty.
One visit a year, and you stop being a stranger when something breaks.
- One precision tune-up a year
- 10% off repairs
- Priority scheduling ahead of non-members
- Diagnostic fee waived on service calls
- No after-hours, weekend, or holiday overtime charge
- Member pricing on indoor-air-quality equipment
Gold
$27 / month
Month-to-month. Cancel anytime. This is a maintenance membership — not a warranty.
Spring and fall. This is what most people pick.
- Two precision tune-ups a year — spring and fall
- 15% off repairs
- Priority scheduling ahead of non-members
- Diagnostic fee waived on service calls
- No after-hours, weekend, or holiday overtime charge
- Member pricing on indoor-air-quality equipment
Platinum
$42 / month
Month-to-month. Cancel anytime. This is a maintenance membership — not a warranty.
For older systems and for people who do not want to think about the clock at 11pm.
- Two precision tune-ups a year — spring and fall
- 20% off repairs
- Priority scheduling ahead of non-members
- Diagnostic fee waived on service calls
- No after-hours, weekend, or holiday overtime charge
- Member pricing on indoor-air-quality equipment
The terms, in full
- Month-to-month. There is no term and no contract.
- Cancel any time with a phone call. There is no cancellation fee.
- It transfers to the buyer at no charge if you sell the house.
- Priced per system, per month. A house with two air handlers is two memberships, and we tell you that before you sign up rather than after.
The Comfort Club is a month-to-month maintenance membership. It is not a warranty, not a service contract, and not insurance. It does not pay for parts, for labor on repairs beyond the stated discount, or for replacement equipment.
Cancel any time by calling us; there is no cancellation fee and no term commitment. Membership transfers to the buyer if you sell the home. Prices shown are per month, per system.
Joining through this site is an inquiry, not a payment. There is no card field and nothing is charged. We call you to set it up.
Side by side
Every line of all three plans in one place, so the difference between them is a comparison rather than a memory test.
| What you get | Silver $16 / month Month-to-month. Cancel anytime. This is a maintenance membership — not a warranty. | Gold $27 / month Month-to-month. Cancel anytime. This is a maintenance membership — not a warranty. | Platinum $42 / month Month-to-month. Cancel anytime. This is a maintenance membership — not a warranty. |
|---|---|---|---|
| Precision tune-ups per year | 1 | 2 | 2 |
| Discount on repairs | 10% | 15% | 20% |
| Priority scheduling ahead of non-members | Included | Included | Included |
| Diagnostic fee waived on service calls | Not included | Included | Included |
| No after-hours, weekend, or holiday overtime charge | Not included | Not included | Included |
| Member pricing on indoor-air-quality equipment | Not included | Not included | Included |
What a tune-up actually is
Not a visual inspection and a filter change. This is the whole list, published, because the list is the difference between a tune-up with meters on it and an invoice.
The Vandiver 24-Point Comfort Check
Cooling8 points
- 1.Condenser coil condition; clean as needed
- 2.Refrigerant charge verified against the manufacturer's target subcooling or superheat — not by gauge pressure alone
- 3.Compressor amp draw compared to nameplate RLA
- 4.Condenser fan motor amp draw, blade condition, and bearing play
- 5.Contactor points and run/start capacitor microfarad reading against rated value
- 6.Evaporator coil inspection for fouling and frost pattern
- 7.Condensate drain flushed, trap checked, float switch tested wet
- 8.Supply-to-return temperature split measured at the plenum
Heating8 points
- 9.Heat exchanger inspected for cracks, rust-through, and flame impingement
- 10.Burner assembly cleaned; flame pattern and color checked
- 11.Manifold gas pressure measured against the rating plate
- 12.Ignition system — hot-surface igniter resistance, or pilot and thermocouple output
- 13.Flame sensor cleaned; microamp signal measured
- 14.Inducer motor operation and pressure-switch verification
- 15.Flue and vent connector checked for draft, disconnection, corrosion, and clearance
- 16.Heat-pump defrost cycle and reversing-valve operation, on heat-pump systems
Air handling and distribution5 points
- 17.Blower wheel inspected for buildup; motor amp draw measured
- 18.Filter size, condition, and MERV verified; replaced if one is on site
- 19.Total external static pressure measured across the air handler
- 20.Accessible ductwork checked for disconnects, crushed flex, and failed mastic
- 21.Airflow spot-checked at the farthest supply register and at the return
Controls and safety3 points
- 22.Thermostat calibration, staging, and schedule reviewed with you
- 23.Disconnect, whip, wire lugs, and breaker sizing inspected
- 24.Carbon monoxide spot reading taken at the return and around the appliance
Start a plan
This is an inquiry, not a payment. Nothing is charged. We call you, work out how many systems you have, and set it up on the phone.
Questions about the Club
Can I cancel?
Yes, with a phone call, any time, no fee and no term. We will not ask you to email a form or give thirty days' notice, because both of those are ways of making cancelling hard enough that some people stop trying.
What happens if I need a repair between tune-ups?
You get the discount for your tier, you are scheduled ahead of non-members, and on Gold and Platinum the diagnostic fee is waived. Platinum also removes the after-hours, weekend and holiday overtime charge, which is the one that matters at eleven at night.
Does this pay for parts or a new system?
No. It is a maintenance membership, not a service contract and not insurance. It reduces what repairs cost; it does not pay for them, and it does not pay for replacement equipment. If somebody sells you a plan on this trade telling you otherwise, get it in writing.
Is it per system or per house?
Per system. A house with two air handlers is two memberships, and we tell you that before you sign up rather than after. That is also why the second-system tune-up promotion exists — the work is genuinely double, the drive is not.
What if I sell the house?
It transfers to the buyer at no charge if they want it, and it ends if they do not. Either way you tell us and that is the whole process.